Transfer Guide
A step-by-step guide to transferring tokens to and from Bifrost.


This guide assumes the user is familiar with sending tokens to the Kusama / Polkadot 'Relay Chain', as a friendly reminder, this process is broken down below:
  • Token begins on an exchange
  • The token is sent-to/received-from Kusama/Polkadot
  • From Kusama/Polkadot, the token is sent-to/received-from Bifrost
WARNING! Do NOT attempt direct transactions between Bifrost and other exchanges. This is not currently supported and WILL result in lost tokens.
How to send KSM from an exchange TO the Kusama/Polkadot relay chain
  • When in doubt; consult your exchange.
  • Most exchanges ask the user to provide the Kusama Account Address (on the Kusama network) of where they want their Kusama tokens to be sent.
  • Kusama addresses always begin with a capital letter
  • Example address: Cb2QccEAM38pjwmcHHTTuTukUobTHwhakKH4kBo4k8Vur8o
  • Upon a successful withdrawal, the user will be able to check the balance via the Polkadot App - Kusama Accounts.
How to send tokens to another Bifrost wallet
  1. 1.
    Use the ‘Transfer’ function in your
  2. 2.
    Input a Bifrost address and confirm the transaction.
How to receive tokens in Bifrost from Karura or the Kusama/Polkadot relay chain
  1. 1.
    Use the ‘Cross-In’ function; NOT ‘Transfer’
  2. 2.
    Cross-In your KSM from Kusama, DOT from Polkadot, vsKSM, KUSD, KAR, BNC from Karura, to your <Bifrost address>.
  3. 3.
    Select the token and confirm the transaction.
How to send tokens out of Bifrost to Karura or to the Kusama/Polkadot relay chain
  1. 1.
    Use the ‘Cross-Out’ function; NOT ‘Transfer’
  2. 2.
    Cross-Out your KSM to Kusama, DOT to Polkadot, vsKSM, KUSD, KAR, BNC to Karura
  3. 3.
    Select the Kusama address for Kusama, Polkadot address for Polkadot, or Karura address for Karura
  4. 4.
    Select token and confirm the transaction
Last modified 11d ago
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